Q. What is the minimum I can order?
A. The minimum amount you can order is €160.
Q. Can I change my order?
A. If you need to change your order, please contact us as soon as possible and we will make every effort to accommodate your request.
Q. How many litres are there to the gallon?
A. There are 4.546 litres to an imperial gallon.
Q. What is the VAT rate for Home Heating Oil?
A. All domestic customers pay 13.5% VAT on Home Heating Oil, regardless of quantity.
Q. When can you deliver?
A. Our commitment is to deliver your order within 24 hours of receipt of same. However if you place an order online after 5pm it may not be possible to guarantee next day delivery because your delivery instruction will not be received until 8am the following morning.
Q. How do I know how much oil was delivered?
A. Our vehicles are equipped with digital meters calibrated by Weights & Measures to ensure that you receive the quantity invoiced. The quantity delivered will be displayed on your delivery invoice.
Q. Do I need to be in to receive a fuel delivery?
A. No, if access is easy or we have been to your property before, we can deliver without you having to wait in for our driver. However your order would have to be paid for before the delivery. Any special instructions should be given at the time of ordering.